Privacy Policy

DM Financial is committed to protecting your personal information by processing it responsibly and safeguarding it using appropriate technical, administrative and physical security measures.

Our Privacy Pledge:

DM Financial will only collect data that is of legitimate interest and which is useful and necessary for improving its products, services and your experience.

DM Financial will maintain fairness and transparency at all times with regards to how we collect and process data at all times.

DM Financial will never sell your data and will only share your personal data when given your explicit consent to do so for a specific reason.

DM Financial will never make decisions based solely on automated processing or profiling of data.

DM Financial will always take the security of your data seriously.

Data Collection and Processing

Subject to the relevant local laws, DM Financial may process certain information about you if this information is of Legitimate Interest. This data may include what is known as Personal Data under GDPR and/or Personally Identifiable Information (PII).

DM Financial processes your personal information in line with its Privacy Policy and T&C’s to provide you with the information that is of most interest to you, and deliver the services you have requested.

DM Financial does not carry out automated profiling and will not make any decisions based on the automated processing of data.

Sensitive Data

DM Financial does not seek to collect special categories of personal data (“sensitive data”), including but not limited to data revealing racial, or ethnic origin, political opinions, gender, religious or philosophical beliefs, health, genetic and biometric data, or trade union memberships, through this site. Please note that, by freely providing DM Financial with an unsolicited sensitive data, subject to the relevant laws, you are consenting DM Financial to use the said data in conformity with this Privacy Policy.

DM Financial understands the importance of protecting children’s privacy. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.

DM Financial is committed to protecting the security of your personal information. DM Financial has implemented generally accepted standards of technology and operational security in order to protect personal data and information from loss, misuse, alteration or destruction. DM Financial ensures that all appropriate confidentiality obligations and technical and organisational security measure are in place to prevent any unauthorised or unlawful disclosure or processing of such information and data and the accidental loss or destruction of or damage to such information and data.

Only authorised DM Financial employees and services providers are allowed to access the data and they are legally obliged to ensure confidentiality of this information.

Data Retention

The data you submit to DM Financial will only be retained for as long as is required for the purposes for which it was collected or as required by the relevant laws. When the data is no longer necessary to the purpose for which it was collected; DM Financial will proceed to erase all your personal data held in its systems without undue delay.

Transferring your Personal Data outside Ireland

DM Financial may share your personal data with:

DM Group, which includes any DM subsidiaries and affiliates part of the DM network of companies;
DM Group services providers (third parties) who process information on DM’s behalf, including providers of information technology, identity management, website hosting and management, data analysis, data back-up, security and storage services; or,
Other third parties where you have given your consent to the disclosure (either to DM or the third party).

DM Group operates in compliance with the relevant data protection laws and regulations. DM Financial services providers are legally obliged to follow DM Financial express instructions in respect of the use of your personal information and they must comply with appropriate security measures to protect your personal information.

In case DM Financial transfers your personal information to countries that may not have the same level of data protection provided in your home country,

We have internal policies and procedures in place in an effort to achieve an equivalent level of protection across our organization. The transfer of personal information to other countries is based on a business need or to comply with applicable laws.

Personal information stored or processed in a foreign jurisdiction may be accessed under a lawful order made in that jurisdiction. By providing your information to DM Financial in the course of your access and use of the Site or the Services, you agree that your personal information, for the purposes explained in this Privacy Notice, may be transferred to and stored in other countries where DM Financial does business, which may not have the same data protection laws as the country in which you reside.

Data Collection

Subject to the relevant local laws, DM Financial may process certain information about you if this information is of Legitimate Interest. This data may include what is known as Personal Data under GDPR and/or Personally Identifiable Information (PII).

DM processes your personal information in line with its Privacy Policy and T&C’s to provide you with the information that is of most interest to you, and deliver the services you have requested.

The personal data that we may collect or obtain may include:

your name, gender, age and date of birth;
your contact information, such as your address and contact details (including your email and mobile telephone number);
country of residence;
family circumstances (for example, your marital status and dependents);
employment and education details (for example, the organisation you worked for, your job title and your education details);
Government identifiers (for example your personal public service number, passport number, driver’s licence)
financial and tax-related information (for example your income, investments and tax residency);
your postings on any blogs, forums, wikis and any other social media applications and services that we provide;
your IP address, your browser type and language, your access times; complaint details; and
details of how you use our products and services.

If you choose not to provide us with this information, or you object to us processing such information (see ‘your rights below’ below) we may be prevented from processing your instructions or continuing to provide all or some of our services to you or our client.

Protection of your Personal Data

We use a range of physical, electronic and managerial measures to ensure that we keep your personal data secure, accurate and up to date. These measures include:

Education and training to relevant staff to ensure they are aware of our data protection obligations when processing personal data;
Administrative and technical controls to restrict access to personal data to a 'need to know' basis;
Technological security measures, including fire walls, encryption and anti-virus software; and
Physical security measures, such as staff security passes to access our premises.

Although we use appropriate security measures once we have received your personal data, the transmission of data over the internet (including by e-mail) is never completely secure. We endeavor to protect personal data, but we cannot guarantee the security of data transmitted to us or by us.

How long we keep your Information for

We will hold your personal data on our systems for the longest of the following periods:

as long as is necessary for the relevant activity or services
any retention period that is required by law
or the end of the period in which litigation or investigations might arise in respect of the services.

Your Rights

You have various rights in relation to your personal data. In particular, you have a right to:

obtain confirmation that we are processing your personal data and request a copy of the personal data we hold about you;
be informed about the processing of your personal data (i.e. for what purposes, what types, to what recipients it is disclosed, storage periods, any third party sources from where it was obtained);
ask that we update the personal data we hold about you, or correct such personal data that you think is incorrect or incomplete;
ask that we delete personal data that we hold about you, or restrict the way in which we use such personal data; withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);
receive a copy of the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit such personal data to another party (to the extent the processing is based on consent or a contract);
object to our processing of your personal data.
Any request for access to or a copy of your personal data must be in writing and we will endeavor to respond within a reasonable period and in any event within one month in compliance with Data Protection Legislation. We will comply with our legal obligations as regards your rights as a data subject.
We aim to ensure that the information we hold about you is accurate at all times. To assist us in ensuring that your information is up to date, do let us know if any of your personal details change

If you wish to exercise any of the rights relating to your information set out above, or if you have any questions or comments about privacy issues, or you wish to raise a complaint about how we are using your information you can contact us in the following way:

Write to Data Protection Officer, 59-60 O’Connell Street, Limerick, V94 E95T;

If you have any concerns about our use of your information, you also have the right to make a complaint to the Office of the Data Protection Commissioner (www.dataprotection.ie)

Conducting Officer (Executive Director) Compliance & AML

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